Navigating conflicts can be challenging, often leading to financial and emotional strain for both individuals and businesses.
If you are stuck and unsure of your next steps, I can help you clarify what is important to you and support you and the other party in making informed decisions about the best way forward.
If you are caught in a dispute that brings stress and tension, reach out for an initial free, no-obligation, confidential, no obligation conversation to see how I can assist.
Pauline
07876 668 094
Services
Mediation is a process that brings together those in dispute to help them come to a resolution by themselves without going to court.
Each party has an opportunity to be heard and put their side of the issue across in their own words.
Mediators are not on anyone’s side. They don’t judge anyone but aren’t afraid to ask tricky questions. They will support each party through the process and listen to each side.
Mediators do not provide legal advice. Please consult Citizens Advice or a legal advisor if you need to clarify your position in advance of mediation.
Commitment to confidentiality ensures that all conversations remain private, ensuring a safe and secure space for you to express your concerns.
If resolution is reached a document can be drawn up to capture what has been agreed.
Mediation is a quicker option than the court process and can be less stressful.
Mediation
Conflict Coaching
Conflict Coaching supports individuals to deal constructively with a specific area of tension or issue. It is a one-to-one, confidential, and impartial process.
Conflict coaching sessions can take place up to 3 sessions and each session can last up to 1 hour. The number of sessions is decided by you based on the support you need.
Conflict coaching uses the skills of mediation to support you in exploring your situation. It helps you look at how the situation has affected you, and how you can respond differently but in ways that will work for you going forward. It can be useful in cases whether the other party does not wish to engage in mediation.
Conflict coaching is suitable at any point in a conflict but like Mediation, it is most effective at an early stage in the process. This allows you to create constructive, workable solutions before the relationship or communication deteriorates further.
I am Pauline McKay. I am an experienced mediator, accredited through Scottish Mediation. I trained through the University of Strathclyde’s Postgraduate Certificate in Mediation and Conflict Resolution programme and undertook SACRO community training.
In addition to my practice, I am a mediator for Strathclyde Mediation Clinic, Lothian and Borders Mediation Service and I volunteer for other community organisations in England.
I specialise in facilitating amicable resolutions, fostering open communication, and providing a supportive atmosphere for all parties.
I can help with Community, Workplace, Commercial and Simple Procedure mediation.
I normally work on my own but do on occasion work with other accredited mediators.
I can facilitate in-person sessions across the central belt and with the wonders of Zoom and TEAMS can accommodate anywhere in Scotland online.